Toys 4 Bright Kids (ABN 56 406 675 2703) complies with the requirements of the Privacy Act 1988 and the Privacy Amendment (Private Sec Act 2000)

General

We collect certain personal information from you such as your name, contact details and your credit card details if provided. This information is required for us to provide services to you. We may also collect other personal information that you provide to us for email newsletters or email promotions. We use this information to improve our services and products. The details are strictly confidential. We will remove your name from such lists if you ask us to do so. We take reasonable steps to ensure your personal information is kept confidential, secure, and protected from unauthorised access or use.

Access to personal information
In accordance with the Privacy Act, you can access your personal information held by us, and advise us if you believe it is inaccurate, incomplete, or out of date. You can request access to the personal information that we hold by writing to Toys 4 Bright Kids,10 Mathieson Street, Coburg VIC 3058, Australia.

Complaint

If you consider that your privacy has been breached, please contact us at the above address. If you consider that we have not resolved the issue you may refer the matter to the Privacy Commissioner's Office.We also collect non-personally identifiable aggregate information to improve our performance, services and products. This may include visited domain names and web pages and browser software being used. We collect this information in such a way that it cannot be linked back to any individual.

We collect, use, store and disclose personal information about you for the following purposes:

Information from credit reporting agencies.

Information about your credit worthiness from reporting agencies may be used to assess your application for credit trading. Disclose to credit reporting agencies and authorised agencies. Disclose personal information about you to credit reporting agencies in line with our debt collection policies and procedures. If you are in default, we may notify and exchange personal information with our collection agencies.

Disclose personal information about you to authorised agencies such as our solicitors, when required for legal proceedings; the police in investigating criminal or fraudulent transactions or as permitted by the Privacy Act for similar dealings.

Marketing lists

Use personal information for marketing purposes. This includes putting your name and contact details on marketing lists for the purpose of direct marketing, offering you our products and services and those of our third party business partners, via email, post, or telephone.

We control customer information in any initial third party offers. Third party partners will issue customer information after the initial offer. Third party offers may be done from time to time and it is your own choice should you choose to disclose your personal information to a third party business partner after our initial offer. The information that you offer to a third party is voluntary. We enter into third party business relationships with care. As a matter of policy, we will require our third party business partners to clearly state their intention with personal information collected from you and make available to you, their privacy policy. We will remove your name from such direct marketing lists if you ask us to do so.

Please note that if your preference is to opt-out of our marketing lists your name will be removed from such lists in the future. If your preference is to opt-out, you will lose the benefits of directly receiving from us various marketing communications about our latest products and services, promos, or special deals with our third party business partners.

Company service providers

Transfer personal information for the primary purposes of carrying out our business services and transactions confidentially to our service providers that we may use from time to time such as our business partners to handle our marketing campaigns and partnering in selling our products and services; external mail outsourcing agents to handle our bulk postal requirements; and our bank, merchant or financial agencies to process your account payments. Wherever possible, we try to get those services provided to you without those third parties being provided with any of your personal information. If that is not possible, we require that any third party is provided with only the minimum necessary information, and it is provided under terms of strict confidentiality on condition that the third party only uses it to provide the necessary services.

Sale of business
If at some time in the future, we sell all or part of our business, we will need to disclose your personal information to the buyer so that the buyer can continue to provide services to you.

Quality of information collected
It is your responsibility to ensure that your personal information is up to date by notifying us of any changes to the details we hold about you. However, we will take all reasonable steps to make sure that the personal information we collect use or disclose is accurate, complete and up-to-date. We do require you to verify certain personal information for any account enquiry. We request that you check your details in any of our communications to you.